Parents may file compliance complaints against their local school district when the school district fails to implement their child's agreed upon IEP, mediation agreement or hearing decision. Complaints should be filed with the California Department of Education, Special Education Division, 515 L Street, Room 270, Sacramento, CA 95814. Telephone: (800)926-0648. Fax: (916) 327-3704.
The complaint should contain the name and address of the child, the name of the current school and school district, a description of the problem, (e.g. The District is failing to implement the last agreed upon IEP - The district agreed to provide speech and language services three times a week. The District is only providing services once a week), and proposed resolution (e.g. That the District be ordered to provide speech and language services three times a week and any compensatory speech and language services to make up for missed sessions).
